Clients template

Client NPS survey template

Relationship NPS with a reason and a single improvement question. How likely each client is to recommend you, the reason, and the one thing to improve.

4 questions
About 2 min
For: Clients

Use this template

Every question in the Client NPS template

1 · 0–10 recommend scaleHow likely are you to recommend us to a colleague?
2 · Open answerWhat is the main reason for your score?
3 · Star ratingHow would you rate our responsiveness?
4 · Open answerWhat is one thing we could do better?

Client CSAT
Post-delivery satisfaction with a follow-up that depends on the score.
4 questions · 2 min
Project discovery
Kick-off questionnaire that captures goals, constraints and success criteria.
7 questions · 6 min

Every question in the Client NPS template

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